Welcome to MFW Signature! We are proud of our uniquely crafted, handmade bags, designed with care and professional expertise. Due to the unique and meticulous craftsmanship involved in each piece, we have established the following return policy to ensure that every bag is handled with the highest level of care.
Return Window: Customers must initiate the return process within 72 hours of receiving the product.
State of Return
Condition: The bag must be returned original, including tags and any protective materials. . Please note that due to the handmade nature of our products, slight variations may occur, which contribute to their charm and uniqueness.
Reason for Return
Acceptable Reasons: Returns are accepted if the bag is damaged upon delivery or if the wrong product was shipped. But we are open to understand your reason for the return by emailing us at info@mfwsignature.com.
Return Process
Initiate a Return: To begin the return process, email us at info@mfwsignature.com within 36 hours of receiving the product, including the reason for return and relevant photos if the item is damaged.
Customer Service: For any additional inquiries, contact us at +1 229 297 6660 or info@mfwsignature.com.
Return Shipping: Depending on your location, you may be responsible for return shipping costs. Please contact us if you have concerns about this before making a purchase.
Refund Process
Refund Terms: Refunds are issued after we receive and inspect the returned item. The item must be in the same condition as it was upon delivery.
Final Sale Items: Items marked as "final sale" or sold at a discount of 25% or more are not eligible for returns or refunds. Items sold at a 15% discount may qualify for a limited-time return.
Refund Duration: Refunds will be processed through the original payment method once the return inspection is complete. Please allow several business days for the refund to appear in your account.
Thank you for choosing MFW Signature. Your satisfaction is our priority, and we appreciate your understanding as we maintain the quality and uniqueness of our handmade bags.
Welcome to MFW Signature. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully as they constitute a contract between you and MFW Signature.
1. services and Transactions
Availability: We make our handmade bags and related services available to you through our website. or store W5 , Painted Tree Boutiques - Roswell
4651 Woodstock Rd, Roswell, GA 30075·
Cancellation: We reserve the right to withdraw or cancel any service at our discretion. All financial transactions must be completed before we dispatch any
2. Customer Expectations
. Information Accuracy: While we strive to provide accurate information on our website, we do not guarantee that all content will be free from errors. We are not liable for any errors or omissions in the information provided.
3. Copyright Rules
4. User Behavior
5. Modifications
6. Contact Information
Thank you for choosing MFW Signature. We appreciate your business and are committed to providing you with exceptional handmade bags and customer service.
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